Orders can be returned by using the merchandise return label. Please include a copy of the orginal packing slip or invoice.
All unused merchandise can be sent to the following address Returns Department
Ambassador Ministries International
Attn: Market Place Product Returns
2300 S. Hamilton Road
Columbus, OH 43232
DVDs and CD ROMs are excluded from being returned if the product has been opened. This is a standard industry practice because those materials are so easily copied.
Shipping and Processing costs are excluded from credit(s) as well.
Ambassador Ministries International
Attn: Market Place Product Returns
2300 S. Hamilton Road
Columbus, OH 43232
DVDs and CD ROMs are excluded from being returned if the product has been opened. This is a standard industry practice because those materials are so easily copied.
Shipping and Processing costs are excluded from credit(s) as well.
Damaged Items
Contact us within 48 hours after receiving damaged items. Please do not discard any packaging. NOTE: We will send an exact replacement only for damaged items.
Please contact our returns department at 614.863.5823, if you have additional questions regarding our return policy.